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 Comprehensive list of stakeholders
 
 5/18/2009 7:17:58 AM
User is offlineSunny Ray
5 posts
appdevpm@blogspot.com


Comprehensive list of stakeholders
I am interested in identifying stakeholders & their interests & influences. I'm particularly interested as this applies to software applications development projects, but any & all stakeholder identifications other than the obvious ( customer, applications user, end user of product or services, the project team, sponsor,..). I am trying to come up with a comprehensive list of stakeholders & what kinds of information &/or involvement they can & do expect. Any & all help & suggestions are welcome.
Raymond J. Almonte, PMP. Software Projects Manager - Engineering ITW Building Components Group
 8/18/2009 9:48:55 AM
User is offline378137
17 posts


Re: Comprehensive list of stakeholders

Hello Ray,

In matter of stakeholder identification, I'd reccommend to conduct interviews to address these kind of questions which each of them.  The advantage is that you will learn a lot about their expectations (positive or negative) and they will provide you already with some suggestions for their potential involvement. 

On of the toughest issue in the exercise is to find out ALL the stakeholders. Especially those who are not directly involved. The most pragmatic arpproach is simply to ask each of the already identified stakeholders, who else he sees as stakeholder or impacted party.  This will allow you to complete your list.  Once the list is complete, keep it as template for your next project ! 

Good luck !

Christophe

P.S.: to complete your initial list:  training departement (for the training of users), IT support service (they will support your users later on), marketing (if you belong to a software company), financial department (especially if your product enables to increase efficiency and reduce costs),  data protection officer (if your application manages personal data), etc... 

 8/18/2009 10:54:04 AM
User is offlineSunny Ray
5 posts
appdevpm@blogspot.com


Re: Comprehensive list of stakeholders
Thanks Christophe. Great additions! I think that asking previously identified stakeholders to add to the list is brilliant. Do you think there's any synergy to be gained by having multiple stakeholders together in a brainstorming session to do this additional identification exercise?

Raymond J. Almonte, PMP. Software Projects Manager - Engineering ITW Building Components Group
 8/18/2009 4:13:27 PM
User is offline378137
17 posts


Re: Comprehensive list of stakeholders
Ray, There are certainly cases where you could experience synergy within a brainsotrming session. However in my own experience, each stakeholder usually has very specific expectations, interests, fears, and very little time (especaially at senior level)... Focused and tailored interviews take more time, but they help a lot in building a better mutual understanding and trust. But why not combine the approaches: make a first iteration with face to face interviews, and a subsequent impact analysis brainstorming with those who have the highest stakes ?
 8/18/2009 5:23:33 PM
User is offlineSunny Ray
5 posts
appdevpm@blogspot.com


Re: Comprehensive list of stakeholders
Sounds good to me. Best of both worlds. Thanks Cristophe.
Raymond J. Almonte, PMP. Software Projects Manager - Engineering ITW Building Components Group
  Project Management  General Project Management Discussion  Comprehensive l...